So you think you know something about dispatcher training? Take this quiz to test yourself.
Question #1 - True or false: Students who apply to dispatcher training are assessed on the basis of their pre-existing knowledge of the local road system.
Answer: False. A major component of dispatcher courses involves learning how to use a wide variety of computerized mapping and logistics tools. Personal knowledge of an area can be helpful, but, remember that a dispatcher may be mapping out routes for drivers all over North America. More important than pre-existing personal knowledge is a willingness to master the tools of the trade, and to learn the local, regional and national regulations governing transport.
Question #2 - What kind of organizations hire graduates of dispatcher schools?
1) Taxi companies
2) Trucking companies
3) Emergency response services
4) All of the above and more
Answer: 4) all of the above and more. Graduates of dispatcher training have a selection of fields from which to choose. It's up to you to choose which interests you more. Mastering the secret lingo that truckers favor on the CB radio? Helping cabbies find their way? Or making sure that ambulances and other emergency vehicles have precisely the information they need to get where they need to be as quickly and safely as possible? It's your call (no pun intended.)
Question #3 - Which of the following are examples of the kinds of classes you may encounter in dispatcher training?
1) Customs Border Protection
2) Maps and Atlases
3) Load Building
4) All of the above and more
Answer: 4) all of the above and more. It is possible to find a job as a dispatcher without first pursuing specialized dispatcher training, but the major advantage of training is that it teaches you all that you need to know in a low-pressure classroom environment where you have the freedom to make mistakes, and learn from your errors, without incurring the wrath of your boss, or of angry co-workers.
Question #4 - Which of the following are examples of software programs used by graduates of dispatcher schools?
1) PC Miler
2) LoadLink
3) Freight Logix
4) All of the above and more
Answer: 4) All of the above and more. Dispatcher training has traditionally attracted people with good communication skills. This is still true today, but there are other skills required as well, including the ability to master new technology. Dispatching is an industry with many computer aids that help dispatchers to assign routes, minimize drives without cargo, etc.
Question #5 - Which of the following are examples of a dispatcher's responsibilities?
1) Route management
2) Freight matching
3) Freight pricing
4) All of the above and more
Answer: 4) All of the above and more. Graduates of dispatcher courses must also learn how to use GPS tracking, and how to arrange special documents and permissions for border crossings. Another concern: optimizing fuel.
Basically, if you are a graduate of dispatcher training, you are probably fairly comfortable with keeping multiple balls in the air.
